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Flooring Installation: Questions to Ask


Flooring Installation: Questions to AskWhen you are planning to get a new wooden floor, there are not many things to be concerned about. Maybe it will take some time until you finally decide to invest in this type of flooring, or maybe it will take longer until you choose your wooden floor in this ocean of options, variety, and opportunities. However, what follows next is definitely not that complex and overwhelming at all - you need to get the floor and you need to have it installed. Yep, it sounds pretty easy and stress-free. However, it will be like that once you hire an experienced, knowledgeable, and reliable supplier and contractor. Otherwise, it all can turn into a nightmare.

While there are many not that good and reputable contractors out there you definitely don't want to work with, there is also a long list of reliable, credible, very experienced and skilful wood floor installation contractors out there. Your goal is to find the right one for you. And also ask them all the important questions related to your wood floor fitting project you may be interested in. This is the best way to ensure that the contractor or the company you have hired to do the installation job for you is actually the right one. And this usually happens during the initial inspection provided by the contractor on site. Here are some of the most important questions you would like to discuss with the wood floor fitting contractor.

Do I have to pay for this initial estimate/assessment?

Considering that many companies offer a free estimate/assessment on-site or via phone/e-mail, this is definitely a good question to ask in order to avoid paying this additional cost that may be charged by some companies. In case the contractor responds that this service is not free and you will be charged, in case you decide to continue working with them, make sure to ask about the price of the estimate. However, if the estimate is offered for free by the contractor, make sure they won't overcharge later on for the installation service in order to compensate for the free assessment service. In order to be able to make the best decision and save the most money, make sure to speak to a few wood floor installation contractors and get different offers.

How long does the installation take?

While this is a question that sometimes cannot get a straight-forward and concrete response, because there are sometimes some unexpected conditions and issues that may occur during the installation service, do not hesitate to still ask it. Experienced and knowledgeable wood floor fitting contractors will be able to give you an answer to this question. Since time is valuable, this answer may be very important and help you make a better decision and a major deciding factor. Once again, contacting different contractors and getting different estimates may help you compare different offers and make the best decision for your project.

Is the contractor insured and do they provide a proof of license?

You definitely want to hire a wood floor installation professional who is fully insured and properly licensed. Since these are signs of the legitimacy and reliability of the contractor, make sure to hire only contractors, who are not hesitant and gladly provide you with proof of their license. You definitely don't want to be the one who is liable for damages that are not caused by you, therefore, if the contractor you are speaking to cannot provide proof of license and insurance, maybe you better reconsider your choice.

Do they have a worker's compensation?

Similarly to the previous question, you also want to make sure that the contractor you are planning to has worker's compensation through their company or their insurance. In case they don't have the worker's compensation, you will be the one, who is liable and responsible for on-site injuries of the contractor. Therefore, you certainly don't want to hire a contractor who cannot provide proof of their worker's compensation.

Is their work under warranty?

Yet another aspect that can give you the peace of mind that you are hiring a reliable and reputable wood floor fitting contractor is when they can offer a warranty for their work. Most contractors will be able to offer at least a one-year warranty for their work and it is important for you to ask and verify this information.

How long does the cleanup process last?

Unfortunately, a wood floor installation process does not finish once all the floorboards are fitted. A wood floor fitting process is one that involves a lot of work, the usage of different materials and different tools and equipment. This pretty much means that you can expect your property to be pretty messy and dirty for a few more days after the installation is finished. One additional thing that a reputable and reliable contractor can offer is cleaning on-site before they finally leave. Make sure to ask and verify this information and ensure you will be provided with a cleanup.




FlooringFirst! Services
158 Coles Green Road
London, NW2 7HW
T: 0800 0434359